Principles of Management

Topic	Name	Description
	1.1: The Advantages of Managing People Well
	1.2: Putting It Together- Introduction to Management
	1.3: Assignment- Evaluating Sun City Boards
	1.4: Assignment- Primary Functions of Management
	1.5: Discussion- Successful Management at Sun City Boards
	1.6: Discussion- The Importance of “Why”
	1.7: Assignment- Why It Matters To You
	1.8: Why It Matters- Introduction to Management
	1.9: Introduction to Management
	1.10: What Is Management?
	1.11: Introduction to Primary Functions of Management
	1.12: Primary Functions of Management
	1.13: Introduction to Types of Managers and Their Roles
	1.14: Types of Managers
	1.15: Management Roles
	1.16: Introduction to the Advantages of Managing People Well
Topic 1	2.1: Putting It Together- History of Management
	2.2: Assignment- Sun City Boards’ Management Style
	2.3: Assignment- History of Management
	2.4: Discussion- Sun City Boards’ Management Toolbox
	2.5: Discussion- How the Past Influences the Present
	2.6: Why It Matters- History of Management
	2.7: Introduction to Scientific Management
	2.8: Scientific Management
	2.9: Introduction to Bureaucratic Management
	2.10: Bureaucratic Management
	2.11: Introduction to Humanistic Management
	2.12: Humanistic Management
	2.13: Introduction to Current Developments in Management Practices
	2.14: Current Developments in Management Practices
Topic 2	3.1: Putting It Together- Planning and Mission
	3.2: Assignment- Creating a Plan for Sun City Boards
	3.3: Assignment- Mission Impact on Business Practice and Employee Behavior
	3.4: Discussion- Sun City Boards’ Values Statement
	3.5: Discussion- Mission Accomplished?
	3.6: Why It Matters- Planning and Mission
	3.7: Introduction to Mission, Vision, and Values
	3.8: Mission, Vision, and Values
	3.9: Introduction to Pros and Cons of Planning
	3.10: Pros and Cons of Planning
	3.11: Introduction to the Planning Cycle
	3.12: The Planning Cycle
	3.13: Introduction to Types of Plans and Common Planning Tools
	3.14: Types of Plans and Common Planning Tools
Topic 3	4.1: Introduction to How Environment Affects Strategy
	4.2: How Environment Affects Strategy
	4.3: Putting It Together- Environments and Strategic Management
	4.4: Assignment- Strategizing for Sun City Boards
	4.5: Assignment- Environmental Scanning
	4.6: Discussion- SWOT Analysis for Sun City Boards
	4.7: Discussion- The Strategy Behind Your Favorite Product
	4.8: Why It Matters- Environments and Strategic Management
	4.9: Introduction to the Role of Strategy in Management
	4.10: The Role of Strategy in Management
	4.11: Introduction to Common Frameworks for Evaluating the Business Environment
	4.12: Common Frameworks for Evaluating the Business Environment
	4.13: Introduction to Common Frameworks for Situational Analysis
	4.14: Common Frameworks for Situational Analysis
	4.15: Introduction to Stages and Types of Strategy
	4.16: Stages and Types of Strategy
Topic 4	5.1: Using a Decision Tree
	5.2: Introduction to Managing Group Decision Making
	5.3: Managing Group Decision Making
	5.4: Putting It Together- Decision Making
	5.5: Assignment- Decision Making at Sun City Boards
	5.6: Assignment- Your Decision-Making Process
	5.7: Discussion- Improving Decision Making at Sun City Boards
	5.8: Discussion- Could These Bad Decisions Have Been Avoided?
	5.9: Why It Matters- Decision Making
	5.10: Introduction to Barriers to Individual Decision Making and Styles of Decision Making
	5.11: Barriers to Individual Decision Making
	5.12: Styles of Decision Making
	5.13: Introduction to Rational Decision Making vs. Other Types of Decision Making
	5.14: Rational Decision Making vs. Other Types of Decision Making
	5.15: Introduction to Evidence-Based Decision Making
	5.16: Evidence-Based Decision Making
	5.17: Introduction to Using a Decision Tree
Topic 5	6.1: Putting It Together- Organizational Structures
	6.2: Assignment- An Organizational Structure for Sun City Boards
	6.3: Assignment- Organizational Structures
	6.4: Discussion- Sun City Boards’ Organizational Structure
	6.5: Discussion- Considering Organizational Structures
	6.6: Why It Matters- Organizational Structures
	6.7: Introduction to the Purpose of Organization
	6.8: The Purpose of Organization
	6.9: Introduction to Common Organizational Structures
	6.10: Common Organizational Structures
	6.11: Introduction to Factors Impacting Organizational Design
	6.12: Factors Impacting Organizational Design
	6.13: Introduction to Current Trends in Organization and Job Design
	6.14: Current Trends in Organization and Job Design
Topic 6	7.1: Introduction to Employee Development and Performance Evaluations
	7.2: Employee Development and Performance Evaluations
	7.3: Introduction to Employee Compensation, Incentive, and Benefits Strategies
	7.4: Employee Compensation, Incentive, and Benefits Strategies
	7.5: Introduction to Employee Separation and Termination
	7.6: Employee Separation and Termination
	7.7: Introduction to Current Trends and Challenges in HR Management
	7.8: Current Trends and Challenges in HR Management
	7.9: Putting It Together- Human Resource Management
	7.10: Assignment- Hiring at Sun City Boards
	7.11: Why It Matters- Human Resource Management
	7.12: Assignment- Memo to Costco’s CEO
	7.13: Discussion- Temporary Workers at Sun City Boards
	7.14: Discussion- Show Me the Benefits
	7.15: Introduction to Purpose of Human Resource Management
	7.16: Purpose of Human Resource Management
	7.17: Introduction to Laws Affecting Human Resource Practices
	7.18: Laws Affecting Human Resource Practices
	7.19: Introduction to Recruiting and Selecting Qualified Job Applicants
	7.20: Recruiting and Selecting Qualified Job Applicants
	7.21: Introduction to Employee Orientation and Training
	7.22: Employee Orientation and Training
Topic 7	8.1: Introduction to Conflict Within Teams
	8.2: Conflict Within Teams
	8.3: Putting It Together- Groups, Teams, and Teamwork
	8.4: Assignment- Team Plan for Sun City Boards
	8.5: Assignment- Leadership Competition
	8.6: Discussion- Team Dynamics at Sun City Boards
	8.7: Discussion- What Makes Teams Successful?
	8.8: Assignment- Midterm Muddiest Point
	8.9: Why It Matters- Groups, Teams, and Teamwork
	8.10: Introduction to Common Group Behaviors
	8.11: Common Group Behaviors
	8.12: Introduction to Types of Teams
	8.13: Types of Teams
	8.14: Introduction to Building Effective Teams
	8.15: Building Effective Teams
	8.16: Introduction to the Five Stages of Team Development
	8.17: The Five Stages of Team Development
Topic 8	9.1: Introduction to Employee Diversity
	9.2: Employee Diversity
	9.3: Putting It Together- Culture and Diversity
	9.4: Assignment- Memo on Diversity at Sun City Boards
	9.5: Assignment- What Is Diversity?
	9.6: Discussion- Hostile Culture at Sun City Boards
	9.7: Discussion- Evaluating Company Culture
	9.8: Discussion- Color Blind or Color Brave?
	9.9: Why It Matters- Culture and Diversity
	9.10: Introduction to Organizational Culture
	9.11: What Is Organizational Culture?
	9.12: Introduction to Key Dimensions of Organizational Culture
	9.13: Key Dimensions of Organizational Culture
	9.14: Introduction to Influences on Organizational Culture
	9.15: Influences on Organizational Culture
	9.16: Introduction to Cultural Change
	9.17: Initiating and Fostering Cultural Change
Topic 9	10.1: Introduction to Transformational and Transactional Theories of Leadership
	10.2: Transformational and Transactional Theories of Leadership
	10.3: Putting It Together- Leadership
	10.4: Assignment- Leadership at Sun City Boards
	10.5: Assignment- Evaluating Leadership
	10.6: Discussion- Sun City Boards’ Self-Leadership Audit
	10.7: Discussion- What Makes a Good Leader?
	10.8: Why It Matters- Leadership
	10.9: Introduction to Leadership
	10.10: What Is Leadership?
	10.11: Introduction to What Makes an Effective Leader
	10.12: What Makes an Effective Leader?
	10.13: Introduction to Effective vs. Poor Leadership
	10.14: Effective vs. Poor Leadership
	10.15: Introduction to Situational Theories of Leadership
	10.16: Situational Theories of Leadership
Topic 10	11.1: Introduction to Goal-Setting Theory
	11.2: Goal-Setting Theory
	11.3: Introduction to Reinforcement Theory
	11.4: Reinforcement Theory
	11.5: Introduction to a Manager’s Role in Motivating Employees
	11.6: Manager’s Role in Promoting Motivation
	11.7: Putting It Together- Motivation
	11.8: Assignment- The “Chief Motivator” at Sun City Boards
	11.9: Assignment- Motivation
	11.10: Discussion- Sun City Boards Employee Rewards
	11.11: Why It Matters- Motivation
	11.12: Discussion- Rethinking Motivation
	11.13: Introduction to the Importance of Employee Motivation
	11.14: The Importance of Employee Motivation
	11.15: Introduction to Needs-Based Theories of Motivation
	11.16: Needs-Based Theories of Motivation
	11.17: Introduction to Process-Based Theories of Motivation
	11.18: Process-Based Theories of Motivation
	11.19: Introduction to Job Characteristics that Affect Motivation
	11.20: Job Characteristics that Affect Motivation
Topic 11	12.1: Putting It Together- The Individual and the Organization
	12.2: Assignment- New Operational Plans at Sun City Boards
	12.3: Assignment- Personality and Performance
	12.4: Discussion- Biases at Sun City Boards
	12.5: Discussion- Exploring Personality in the Workplace
	12.6: Why It Matters- The Individual and the Organization
	12.7: Introduction to Personal Values and Personality at Work
	12.8: Personal Values and Personality at Work
	12.9: Introduction to Common Management Biases
	12.10: Common Management Biases
	12.11: Introduction to Attitudes that Affect Job Performance
	12.12: Attitudes that Affect Job Performance
	12.13: Introduction to Job Fitness and Performance
	12.14: Job Fitness and Performance
Topic 12	13.1: Introduction to Corporate Social Responsibility
	13.2: Corporate Social Responsibility
	13.3: Putting It Together- Ethics in Business
	13.4: Assignment- Culture Survey at Sun City Boards
	13.5: Assignment- Memo to 3M CEO
	13.6: Discussion- Sun City Boards’ Code of Ethics
	13.7: Discussion- Are They Simply Guidelines?
	13.8: Why It Matters- Ethics in Business
	13.9: Introduction to the Need for Ethics in the Workplace
	13.10: The Need for Ethics in the Workplace
	13.11: Introduction to US Sentencing Guidelines for Organizations
	13.12: US Sentencing Guidelines for Organizations
	13.13: Introduction to Influences on Ethical Choices
	13.14: Influences on Ethical Choices
	13.15: Introduction to How Managers Can Encourage Ethical Behavior
	13.16: How Managers Can Encourage Ethical Behavior
Topic 13	14.1: Putting It Together- Communication
	14.2: Assignment- Communication Plan for Sun City Boards
	14.3: Assignment- Communications Failures in the World
	14.4: Discussion- Sun City Boards’ Managers and Team Leaders
	14.5: Discussion- Communication Breakdown on Mars
	14.6: Why It Matters- Communication
	14.7: Introduction to Communication and Management
	14.8: Communication and Management
	14.9: Introduction to Typical Communication Flows
	14.10: Typical Communication Flows
	14.11: Introduction to Barriers to Effective Communication
	14.12: Barriers to Effective Communication
	14.13: Introduction to Channels of Business Communication
	14.14: Channels of Business Communication
Topic 14	15.1: Introduction to Financial and Nonfinancial Controls
	15.2: Financial and Nonfinancial Controls
	15.3: Putting It Together- Control
	15.4: Assignment- Controls at Sun City Boards
	15.5: Assignment- Financial Controls vs. Balanced Scorecard
	15.6: Discussion- Developing Balanced Scorecard for Sun City Boards
	15.7: Discussion- Out of Control
	15.8: Why It Matters- Control
	15.9: Introduction to Control in the Business Setting
	15.10: What Does Control Mean in the Business Setting?
	15.11: Introduction to the Control Process
	15.12: The Control Process
	15.13: Introduction to Levels and Types of Control
	15.14: Levels and Types of Control
	15.15: Introduction to the Need for a Balanced Scorecard
	15.16: The Need for a Balanced Scorecard
Topic 15	16.1: Introduction to Effective Training for International Assignments
	16.2: Effective Training for International Assignments
	16.3: Putting It Together- Globalization and Business
	16.4: Assignment- Taking Sun City Boards Global
	16.5: Assignment- When to Go Global
	16.6: Discussion- Global Business Practices for Sun City Boards
	16.7: Discussion- Managing Globalization
	16.8: Assignment- End of Term Reflection
	16.9: Why It Matters- Globalization and Business
	16.10: Introduction to Current Trends in Global Business
	16.11: Current Trends in Global Business
	16.12: Introduction to Tradeoffs in Global Business
	16.13: Risk Tradeoffs in Global Business
	16.14: Introduction to Dimensions of Cultural Difference
	16.15: Dimensions of Cultural Difference and Their Effect
	16.16: Introduction to Responding to Cultural Differences
	16.17: Global Business Strategies for Responding to Cultural Differences
Topic 16	17.1: About This Course
	17.2: Course Contents at a Glance
	17.3: Learning Outcomes
	17.4: Course Resources Overview
	17.5: Pacing
	17.6: Offline Content Access
	17.7: PowerPoints
	17.8: Assignments
	17.9: Question Banks
	17.10: I Need Help